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Thursday, December 02, 2010

Yesterday's Cellcom Tsunami: Some Geeky Details

I don't think that there was anyone in Israel who wasn't affected by this in one way or another:
It's a black Chanukah for Cellcom: an estimated three million clients of Israel's largest cellular phone company have been unable to send or receive calls and text messages since early Wednesday afternoon. The company said the problem was caused by a fault in the company's core program.

Cellcom Director Amos Shapira said in a press conference that the company is not ruling out the possibility that its software was intentionally sabotaged.

Speaking on Army Radio in the afternoon, Shapira said: “I will not go back [home] to light [Chanukah] candles until the problem is taken care of. I estimate it will happen in a matter of hours.”

"These are very complex systems, so fixing them takes many hours,” he explained. “This is the most serious malfunction the company has known since it was founded.”

He said dozens of engineers and programmers were hard at work fixing the malfunction but could not say for sure that the system would not be down for days.

Clients affected by the failure who attempt to dial out receive a message saying that their phone has no reception. People calling the affected clients receive messages saying the network is busy.
All the geeks in Israel were wondering what exactly happened. What computer system fell and how? Was it sabotage or espionage? I found an article (in Hebrew) that explains a little bit about Cellcom's tsunami. Read it geeks!

3 comments:

Batya said...

I don't think I was affected by it. We now have pelephone after orange.
They're compensating with a week free for all.

janice said...

Are you being affected by the fire?

Cosmic X said...

Batya,

Perhaps someone with Cellcom tried to call you and couldn't.

Janice,

We don't see or smell the smoke here in Jerusalem. However this is a small country and we are all affected by this mainly in that we grieve for those that lost their lives.

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